Let’s see if we can answer those questions. If you don’t find what you are looking for here, feel free to contact us directly.
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WHAT IS REQUIRED TO SECURE MY RESERVATION?
We look forward to welcoming you to our Villa! A 50% deposit is required upon booking. Full payment is required 30 days prior to your date of arrival. During prime holiday seasons, full payment is due upon booking. Those seasons are the weeks of Christmas, New Years and Spring Break.
WHAT ARE THE CANCELLATION/REFUND POLICIES?
We are happy to refund your deposit if you cancel 30 days prior to your arrival. After 30 days, we will be unable to refund your deposit.
WHAT TIME IS CHECK-IN AND CHECK-OUT?
Check in time is 3:00 p.m.
Check out time is 11:00 a.m.
CAN I REQUEST AN EARLY CHECK-IN OR LATE CHECK-OUT?
Yes, please make your request in advance of arrival. We will do our best to accommodate your needs based upon the Villa’s availability and other guest scheduling. Please understand and plan to adhere to the normal schedule if we are not able to meet your request.
HOW LONG ARE THE MINIMUM STAYS?
Our standard minimum stay is three days,
Our minimum stay is seven days during Holidays and Spring Break
(Thanksgiving, Christmas, New Years, and Spring Break—March 01 to March 31)
IF I HAVE QUESTIONS DURING MY STAY, WHO CAN I CALL?
You will receive the name and number of a host with our Management Company upon arrival who will be available to assist you with questions throughout your visit.
WHAT IS SUPPLIED IN THE VILLA?
Our Villa is stocked with tea, coffee and bath toiletries including soap, shampoo and conditioner. There are also full kitchen amenities including a stove, microwave and dishwasher, and a washer and dryer in the unit.
IS DAILY HOUSEKEEPING AVAILABLE?
Housekeeping is provided at least once during a stay more than 3 days but can be requested to be more frequent upon check in or arrival. We suggest that you set a schedule with your Welcome Ambassador once you arrive.
IS SMOKING ALLOWED?
No smoking or vaping is allowed in the Villa.
WILL I HAVE TO COMPLETE A GUEST RENTAL AGREEMENT?
Yes. We require a rental agreement to book the Villa.
ARE PETS ALLOWED?
No pets are allowed in the Villa or on the property. However, you can get your puppy fix at the Potcake Place K9 Rescue across the street from the property. Potcake invites visitors to drop by, play with the dogs and even walk them on the beach.
WHAT IS YOUR MAXIMUM OCCUPANCY POLICY?
The maximum occupancy for our Villa is four (4) people.
IS THERE A NOISE ORDINANCE FOR THE PROPERTY?
Yes, there is a Noise Ordinance for the property to ensure the comfort and peace of all guests. Thank you for being courteous.
CAN I HOST A PARTY IN THE VILLA?
No parties or special events are permitted in the Villa. Thank you for being courteous.
DO I NEED TO RENT A CAR?
You do not have to rent a car to enjoy your visit. Villa 306 is located in the Heart of Grace Bay Beach and within a short walking distance to a grocery store and several restaurants. Most water excursions will pick you up directly on the beach in front of the Villa Renaissance property. Other excursions typically provide transportation to and from their activities and taxis are readily available on island.
IS IT EASY TO USE A TAXI; WHO IS A PREFERRED TAX DRIVER?
Dr. Love is a dear friend and preferred driver of Villa 306 owners. He also brings valuable island experience. He can provide transportation to and from the airport and for all other needs on the island. Taxi fare is set by the government based upon location and the number of passengers. Dr. Love’s number is (649) 242-1233.
HOW FAR IS THE CLOSEST GROCERY STORE?
Graceway Gourmet is less than ¾ of a mile from Villa Renaissance and a wheeled cart is available in the unit. A larger grocery store is located on Leeward Highway, just a short taxi ride away.
WHERE IS THE CLOSEST LIQUOR STORE?
There are several boutique stores offering liquor, beer and wine within Regent Village, which is less than a 5-minute walk away. Graceway Gourmet also sells liquor, wine and beer. The Wine Cellar and other specialty wine and liquor stores are a short taxi ride from the Villa Renaissance. There are no alcohol sales on Sundays within the stores.
HOW EASY IS IT TO GET AROUND THE AREA?
With our location in the heart of Grace Bay, the beach, other resorts and restaurants are all an easy walk away. There are sidewalks and pedestrian friendly crosswalks throughout the Grace Bay area. Bikes are also available at Villa Renaissance at the front desk.
DO I NEED RESERVATIONS FOR RESTAURANTS?
As Turks and Caicos has become a must-see destination, we recommend making dinner reservations at most restaurants as quickly as you know your schedule. The front desk personnel are available to assist you once you arrive. Your Reservations Ambassador can also assist you prior to arrival. A few of the more popular established restaurants are booked several weeks to a month in advance.
WHAT IS THE ARRIVAL PROCESS IN PROVIDENCIALES?
When you arrive at Providenciales International Airport you will debark from the plane via outside steps and walk into the international arrivals terminal. At that point, you will wait in line to show your travel documentation (Passports plus the required Immigration & Health forms that are provided on the plane or upon arrival) to Immigration.
Once you clear Immigration, you pick up any luggage and exit via the customs officer, handing them your completed customs form (declaring anything required by law). You will then exit the airport and meet your pre-arranged transportation, communicate to get a taxi or find your rental car representative.
On the Immigration form—you are staying at:
Villa Renaissance, Unit 306, Ventura Drive, Grace Bay Beach.
HOW LONG DOES IT TAKE TO CLEAR IMMIGRATION AND CUSTOMS?
The weekends, especially Saturdays, are busier than normal weekdays. When multiple planes land at the same time, the wait to get through immigration and customs can be lengthy. It is well worth the wait, we promise! Please be patient and understand the officials are working as quickly as they. There is an expedition service, Fastrack TCI, available for a fee, but it must be reserved well in advance as it books up quickly with limited availability.
HOW DOES VILLA RENAISANCE DIFFER FROM A REGULAR HOTEL EXPERIENCE?
Like almost all other lodging options on Providenciales and Grace Bay, Villa 306 is our vacation home/condo that we rent out via a hired management company. There are very few traditional, rent a room hotels on the island. Therefore, you can expect to be staying in our luxurious furnished vacation condo with the full amenities of a high-class traditional hotel.
WHERE IS THE CLOSEST RETAIL SHOPPING?
With our location in the heart of Grace Bay, you are within walking distance of multiple boutique shopping areas including Regent Village, SaltMills, and Le Velle Plaza.
WHAT IS THE PREFERRED FORM OF PAYMENT ON ISLAND?
Currency is the U.S. Dollar and most major credit cards are also accepted.
HOW IS TCI GOVERNED?
Turks and Caicos is part of the British West Indies and is governed by British Law. It also has its own elected local government/Prime Minister. Cars drive on the left side of the road like in the UK, but most cars have standard U.S. left driver side controls.
WHAT MAKES VILLA 306 THE BEST PLACE TO STAY IN GRACE BAY?
Villa 306 is an independently owned vacation condo that is the owners’ private vacation home, professionally managed by Allied Management on Island.
The owner takes great care in consistently updating and improving the unit.
The resort itself is amazing and well kept, with an ownership group that reinvests in the property. Villa Renaissance is in the center of the Grace Bay Beach, voted World’s Best Beach multiple times.
The true beauty of Villa Renaissance is that the complex is only four stories high and has an incredible length of beach aligning the property. This limits the guest density and allows space for everyone to be in a public setting, with enough privacy to enjoy your experience without someone right next to you.
You can walk two miles in one direction, and then two miles in the other to cover Grace Bay Beach in its entirety. There are multiple restaurants, shops, and a grocery store all within walking distance. Excursion operators provide transportation to and from the resort and most water-based excursions pick you up directly on the Beachfront of Villa Renaissance.